Once you have rectified any issue and/or received the information you were looking for, the chat will be closed.Īs a reference, a transcript of your entire conversation will be sent to the email address registered with Chumba Casino. If this is not sufficient, you will be put through to a Live Chat agent - once connected, you will be able to chat directly with someone from our team. Initially, the system will retrieve for you the most relevant information based on what you entered, in the form of existing articles (topics) from our Help Centre. Do you agree with Chumba Casino s 4-star rating Check out what 3,797 people have written so far, and share your own experience. You will also be able to access the Live Chat tool via the button selecting Need Help? However, we have made it incredibly quick and easy to get in contact with us by submitting a request, which can be done from the Chumba Casino platform. The Live Chat tool is available to you only when trying to make a purchase - keep a look out for the image belowīy clicking on this image, found in the lower right-hand corner of your screen, a pop-up box will appear, in which you will be able to: Due to the sheer number of our customers, we do not have a telephone number you can contact us on. If you are having any issues at all regarding making a purchase, or need to gain a better understanding regarding any part of the payment process, this is the quickest option available to you. The Live Chat function is a tool that can be used to find the information, answers, and guidance you need, as quickly as possible. With the chance to win in exciting online casino-style games, more and more customers are choosing Chumba Casino each day.
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